Looking for quick answers?
We understand that managed services can sometimes be confusing. In light of this, we have compiled a list of common questions and answers to help understand how our services can benefit your business.
WHAT MAKES US UNIQUE?
Hi there! We are thrilled to have you on board with us and cannot wait to assist you with all your tech needs through our managed services. Our Technology Alignment Process (TAP) has helped many clients achieve their goals, and we would love to share more about it with you. In addition, we take pride in offering exceptional customer service and strive to make your IT experience remarkable. Our team works diligently and proactively to make sure your technology solutions are nothing short of excellent. Let’s work together to reach your objectives and make your IT journey a great one!
What problem do we solve?
Tech management can be tough for businesses as machines and systems become more complex. Because of this, outsourcing IT management to experts brings advantages, such as problem-solving, up-to-date technology, and effective support. Managed services providers monitor networks, make backups, provide security, and fix problems when they arise. In turn, this allows companies to run smoother, have less downtime, and focus on important business goals. Trusting managed services enables businesses to feel secure and confident, and to scale up their operations.
Our company’s origin story goes back to 2001. Company founder and CEO, Darrell Stepper, was working for a local IT integrator as their Engineering Team Manager. He was leading a team of more than 20 engineers. He decided to branch out on his own, knowing he could offer more personalized and customer-centric solutions. The best way to do that was to start his own IT consulting company…click to read more.
Events
We host online sessions, webinars, and roundtables for limited groups. These events are centered around important technology topics that affect our clients and small and medium businesses in Oregon. Check back soon to register for our next event.
Managed Services that Support your Goals
We help Oregon-based organizations maximize their technology investments.
Coverage for an organization that requires full-service IT support and management.
Your cloud needs are covered with backups, migrations, applications, and virtualization.
IT solutions that align with your internal IT team and departmental goals.
Comprehensive managed backups that ensure your data is protected and always available.
Security that covers the critical gaps and ensures compliance requirements are met.
IT strategy planning that aligns technology with your business goals.
How We've Helped Our Clients
Cloud Solution Improves Security Posture
How an industry leader leveled up with the cloud. Despite a limited CAPEX budget, the cloud improved their infrastructure, workflows, and security posture.
Internal IT Gets a Boost with Managed Services
How a small IT team went from overwhelmed to in-total-control. With users spread across the nation, they were able to restructure how they managed their internal support systems using a packaged IT toolset.
Since 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals.
Contact
228 Grimes St. Eugene, OR 97402
Proud member of the
Business Hours: Monday – Friday 7am-5pm PST
Contact us by phone at (541) 683-5000 for afterhours support.
Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas
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