OUR STORY

Origin

Our company’s origin story goes back to 2001. Company founder and CEO, Darrell Stepper, was working for a local IT integrator as their Engineering Team Manager. He was leading a team of more than 20 engineers. He decided to branch out on his own, knowing he could offer more personalized and customer-centric solutions. The best way to do that was to start his own IT consulting company, Stepper Consulting, Inc.

Stepper Consulting provided the opportunity for Darrell to do what he does best—take care of clients. He worked right alongside his clients’ teams to ensure always-on services, stable networks, and reliable infrastructure. As time went on, Darrell brought on a small team of his own to assist with client support.

StepUP IT Services is Born

Because technology is such a vast and ever-changing landscape, Darrell found himself often searching for better ways to support his clients. Being the visionary that he is, Darrell tirelessly researched and consulted with peers to keep track of technology trends and renovations around the country. The idea of managed services was growing, and soon became the hot topic in the industry.
 

In 2015, Darrell made the decision to completely transform how Stepper Consulting does business. As a reflection of the change, StepUP IT Services, LLC, the Managed Services Provider (MSP) was born. This was the catalyst for bringing Darrell’s long-time vision to life!

Our Purpose

It did not take long to understand and develop our company purpose. It is simple: Happy Clients. StepUP IT Services, LLC represents the type of attitude we want to instill in our team—we step up to the challenges that IT can bring. When our clients are happy, our team is happy. That is what this is all about; it is our obsession, our motivation, and our focus.  

In somewhat of a contrast to Stepper Consulting, StepUP IT is focused on a more holistic approach to technology. Gone are the days of only calling IT support when you need to solve a problem. We are here to make sure the problems never arise in the first place. We are an IT partner, an extension of your team, and an MSP that cares about your organization’s success.

The Journey

The journey has not always been easy, but it has certainly been fulfilling. It has been extremely rewarding to experience the progress, change, and growth of StepUP IT. From purchasing our own office building in Eugene, to key employees transitioning to fully remote work as they transition their lives with growing families, and to the pandemic that took the world by storm, our team has stayed strong and eager to continue the journey. We are in this for the long haul!

This is a community that takes care of and supports each other. We are proud to say that we support over 50 organizations throughout Oregon. Most of them are headquartered right here in the Willamette Valley! We hope you, too, will join us! Take a look around our website for more information about what we do. Give us a call when you are ready or book a call now using the button below.

Read about Our Core Values and Our Process for more to the story…

contact logoSince 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. 

228 Grimes St. Eugene, OR 97402


Proud member of the

Business Hours: Monday – Friday 7am-5pm PST

Contact us by phone at (541) 683-5000 for afterhours support.

Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas

© 2021-2023 All rights reserved

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details.