Running a business in the digital age can be fraught with technology concerns, from cybersecurity to ensuring you have the best hardware, software, and apps to help your employees maintain peak productivity. An MSP, or managed service provider, is an IT partner you can trust to keep your current technology in top condition and help you plan for the future. But what if you already have an on-premises IT team and are just looking for some external support? That’s no problem! An MSP offers flexible solutions to meet all your business’s IT needs.
Co-Managed Services Are a Great Option
Your in-house IT team is a valuable part of your operation, but everyone needs a little help sometimes. You can give them the support they need with co-managed services from an MSP. An MSP can augment and complement your IT staff with:
- Infrastructure generalists and infrastructure monitoring
- Coverage during your IT employees’ planned and unplanned leave
- IT management tools like RMM, CRM, and help desk ticketing
- Centralized anti-virus and other cybersecurity tools like password management
- Many other professional IT services to boost your teams’ workload capacity
With co-managed services, you save time, money, and stress! There’s no need to hire, onboard, train, and pay new internal employees or find room to house them in your offices. Co-managed services from an MSP are a great way to integrate additional IT support without adding too much to your overhead or operating budget.
vCIOs and TAMs Bring Strategic Expertise
An MSP can add exponential value. An MSP can offer you a virtual Chief Information Officer (vCIO) and Technology Alignment Manager (TAM) who bring strategic expertise to your operation. These experienced IT professionals can help ensure that your current technology is up-to-date and meets your business’s unique needs. They’ll also help you plan out an IT roadmap for the future to keep you on budget and ahead of the game.
Because vCIOs and TAMs work at the executive and administrative levels, they don’t interfere with your existing IT team. Instead, they offer guidance that can help improve your team’s workflow and lighten their workload. Additionally, they can handle communications with outside vendors, so your in-house IT staff can focus on their work without the distraction of external concerns.
IT Needs Are Always Evolving
If there is anything certain about technology, it’s that it is constantly changing and evolving. What your business needs today, it may not need tomorrow. An MSP, whether managed, co-managed, or through vCIO and TAM services, can guide you through all your updates, upgrades, and futurization. Having an established relationship with an MSP can also help you with any future transitions, whether you need to scale up, scale down, or move your office location. They are a true partner in all your IT endeavors, with your business’s best interests in mind.
Flexibility is the Name of the Game
Your business is unique and deserves unique tech solutions. Our MSP never takes a one-size-fits-all approach to your IT needs. If you need co-managed services, a vCIO and TAM, or other IT support to assist with your workload, an MSP is one of your best options. You want what’s best for your company, and an MSP can help you keep your in-house team in place now while planning for the future. If you’re ready to explore the possibilities, get in touch today! Trained IT pros are here to answer all your questions.
