Our ideal candidate will be motivated and excited to contribute, with an understanding that as our company reaches goals, we will share rewards with our team. It is extremely important to us that we bring on new team members that add to and foster a fun and creative work environment. We are making our hiring decision based on fit—fit with the rest of the team, fit for our clients, and fit for future growth. 

We encourage you to visit our website before applying: stepupitservices.com. Browse through the pages to learn more about the company—who, what, and why—and what makes us different.

RESPONSIBILITIES

• Reception, Call Handling, Customer Service
• Maintain and coordinate schedules for executives
• Plan and organize Employee Engagement functions and activities
• Assist with Accounts Payable and Accounts Receivable
• Place orders for office equipment or business needs, including office supplies
• Inventory Management
• Date Entry and reports
• Run errands, including shipping, supply runs, and other misc.
• Repairs and Maintenance scheduling and management
• Assist with sales and opportunity processing
• Assist with resource training path and development planning
• Staff meeting preparation and planning
• Manage office organization and cleanliness
• Submit and manage 3rd party warranty support cases
• Maintenance and warranty contract management
• Create and proofread online marketing content
• Miscellaneous administrative projects
• Documentation audits and maintenance 

REQUIREMENTS

1. Exceptional attention to detail
2. Ability to learn new skills and concepts quickly and with a high level of accuracy
3. Client-first attitude; always do what’s right
4. Innovative and flexible to change
5. Ability to create and maintain orderly systems
6. Must be extremely organized, dependable, and comfortable in a fast-paced, professional environment
7. Must have reliable transportation and valid Oregon Driver’s License
8. Must have at least 2 years office manager experience
9. Must have at least one year of experience working with Microsoft Office, including Outlook, Excel, and Word
10. Preferred to have at least one year of experience working QuickBooks or QuickBooks Online
11. Data-entry experience a plus, with typing speed of 55+ WPM and superb accuracy

SCHEDULE AND HIRING PROCESS*

This is a full-time, Monday through Friday position, based at our headquarters in Eugene, OR.

We encourage all interested in applying for this position to carefully read the sections below, prior to submitting a resume for consideration. Qualified candidates will generally be contacted within three (3) business days of resume submission, with preference given to those including verifiable references with their initial submission. The interview process is generally broken into two (2) parts:

1) Phone call pre-screening

2) Video meeting interview with one or more of our executive team members

HOW TO APPLY

Submit your resume. We want to learn about you! For highest consideration, please include a cover letter and verifiable references. Your cover letter should provide some insight into your career goals, personal interests, and reasons for applying for this position. If you have been referred to us by a friend or colleague, please make sure to include a shout out! 

PAY & BENEFITS

• Paid time off

• Recurring performance and salary reviews

• Healthcare Reimbursement

• 401k match

• Telemedicine plan

• Mileage and expense reimbursement

• Company sponsored Employee Engagement program

StepUP IT Senior Network Engineers are responsible for the analysis, design, implementation, and troubleshooting of a variety of network projects and support.  They work as a part of and alongside our Support, Professional Services, and Technology Alignment teams to help evaluate, build, and our clients’ infrastructure. This position holds a high-level autonomy, fitting for someone with a strong work ethic and commitment to getting things done the right way. We offer three roles within our Senior Network Engineering positions: (1) Support Engineer, (2) Technology Alignment Manager (TAM), and (3) Professional Services Engineer. 

Our Senior Support Engineers provide a backup to the frontline, delivering service with a smile to our clients and their users. This role is tasked with responding to Live and Scheduled support events, many of which will come from escalated incidents.  

Our Technology Alignment Managers are the center of our Proven Process and service-delivery promise. TAMs work closely with our vCIOs and clients to provide measurable progress toward technology alignment, and once obtained, maintained. This role is tasked with keeping with technology in check, always working for the client in the most efficient way possible, and in support of their organizational goals. TAMs see the whole picture and they keep the noise at a minimum. Think of the TAM as the command post. 

Our Professional Services Engineers work primarily in projects, or work otherwise not covered under the terms of a Managed Services Agreement. This role also works closely with TAMs toward technology alignment. Typical projects for our engineers include implementations, migrations, upgrades, and troubleshooting of Active Directory, Windows Server, Microsoft Exchange, VMware vSphere, Switching, Routing, Firewalls, and cloud services including Azure and Office 365.   

This is a full-time position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates. This position has the potential to be full-time work-from-home, depending on skills and experience.

StepUP IT Network Engineers perform IT network implementations, upgrades, troubleshooting, maintenance, and support for our growing client base, which we strive to build our trusted advisor status.  Our projects employ the latest technologies to provide our clients with the most reliable, business-grade solutions on the market. This is an excellent opportunity for a motivated IT professional looking for high-level mentorship and career growth.  We offer two roles within Network Engineering positions: (1) Support Engineer and (2) Professional Services Engineer.  

Our Support Engineers operate the frontline, delivering service with a smile to our clients and their users. This role is tasked with responding to Live and Scheduled support events. 

Our Professional Services Engineers work primarily in projects, or work otherwise not covered under the terms of a Managed Services Agreement. This role also works closely with Technology Alignment Managers toward technology alignment. 

This is a full-time position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.  This position has the potential to be full-time work-from-home, depending on skills and experience.