Are you an IT professional, looking to get into the world of managed services? Maybe you are new to IT and need a chance to get started on your new career path. Perhaps you are simply looking for a change of pace or scenery. Consider joining us at StepUP IT Services for long-term growth and a chance to make a big impact on a growing team.
Our company is growing fast; finding qualified and reliable team members plays a critical role in supporting our ongoing expansion. We have a mounting list of short-term and long-term goals to tackle…that is where you come in.
Our ideal candidates will be motivated and excited to contribute, with an understanding that as our company reaches goals, we will share rewards with our team. It is extremely important to us that we bring on new team members that add to and foster a fun and creative work environment. We expect your technical skills and experience to meet the qualifications of the position, but we also make our hiring decisions based on fit—fit with the rest of the team, fit for our clients, and fit for future growth.
We take your wellbeing seriously. Not only do we encourage a positive work-life balance, we offer a comprehensive and flexible benefits package for all full-time team members, including coverages for your entire family.
We recommend reading through our website for information about our company and what we do, and to take a few extra minutes to look over our Core Values.
Our company is growing fast; finding qualified and reliable team members is critical when it comes to supporting our ongoing expansion. We have a mounting list of short and long term goals to tackle…that’s where you come in.
Our ideal candidate will be motivated and excited to contribute, with an understanding that as our company reaches goals, we will share rewards with our team. It is extremely important to us that we bring on new team members that add to and foster a fun and creative work environment, no matter how detailed and specific the job description is. Technical skills and experience need to be at a certain level, but we’re also making our hiring decision based on fit—fit with the rest of the team, fit for our clients, and fit for future growth.
The TAM position is the primary technical resource assigned to a particular set of clients. The TAM will maintain and develop company standards and best practices, as well as perform customer standards, alignment reviews, and work proactively towards aligning customers that are misaligned, based on our company standards. Be a contributing member of the Technology Alignment Process (TAP) team in direct support of the clients.
Our TAMs perform the technical research and development for the long-term system roadmap to achieve client satisfaction. They confirm that client and organizational requirements are touched apart from the contribution of technical support and guides for users.
As a TAM, you plan and maintain network and computer systems. You are one of the essential backbones of any organization, without which, productivity can take a hit.
A TAM thinks through a business objective as well as the company size, budget, and resources to identify the type of technology solutions it requires. They play a vital role in association with other developers and teams. The primary goal is to support the best user experience a company wishes to create for its users.
Schedule & Hiring Process: This is a full-time, Monday through Friday position, based at our main office in Eugene, OR.
We encourage all interested in applying for this position to carefully read the sections below, prior to submitting a resume for consideration. Qualified candidates will be contacted, with preference given to those including verifiable references with their initial submission. The interview process is generally broken into three (3) parts:
1) Phone call pre-screening
2) In-person or online interview with one or more of our executive team members
3) 2nd in-person or online interview with one or more of our team members
How to Apply: Submit your resume. We want to learn about you! For highest consideration, please include a cover letter and verifiable references. Your cover letter should provide some insight into your career goals, personal interests, and reasons for applying for this position. We do consider Indeed assessments as a means to evaluate candidates. If you have been referred to us by a friend or colleague, please make sure to include a shout out!
Reporting Structure: This position reports directly to the TAP manager and is also functionally accountable to the TAP team.
Responsibilities: Understand Technology Alignment objectives, as well as the role and function of other technical team members.
Aptitude & Interpersonal Skills
Key Performance Indicators (KPI)
Compensation & Benefits
228 Grimes St. Eugene, OR 97402
Business Hours: Monday – Friday 7am-5pm PST
Contact us by phone at (541) 683-5000 for afterhours support.
Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas
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