Managed Services Saved BIG for Manufacturing!

Cost Savings through Managed IT Services for a Small Manufacturing Client

In today’s highly competitive business landscape, small manufacturing companies are constantly seeking ways to improve efficiency and reduce costs. One way to achieve these goals is by adopting managed IT services, allowing businesses to outsource their IT needs and eliminate the need for an in-house IT staff. This case study explores how StepUP IT Services, LLC assisted a small manufacturing client in saving a significant amount of money by transitioning to managed IT services.

Background Information

The manufacturing client, Client D Manufacturing, operated by a modest-sized team, had been relying on an in-house IT department for their IT infrastructure management, hardware maintenance, software updates, and network security. However, rising costs and rapidly advancing technology forced them to reconsider their IT strategy in order to remain competitive.

The Challenge

  1. Increasing IT Costs: The in-house IT department expenses were consistently rising due to the need for constant technology updates, software licensing fees, and skilled personnel salaries.
  2. Limited Scalability: The client’s internal IT team struggled to keep up with the company’s expansion plans, resulting in bottlenecks and delayed IT projects.
  3. Security and Compliance Risks: Client D acknowledged that their current IT infrastructure lacked the necessary measures to ensure robust security and regulatory compliance.

The Solution

After a thorough assessment and understanding of Client D’s needs, StepUP IT Services proposed a holistic managed IT service solution designed to address the client’s challenges while keeping costs to a minimum:

  1. Proactive IT Management: StepUP IT Services deployed a team of experienced technicians who continuously monitor the client’s IT infrastructure, identify potential issues, and address them promptly to minimize downtime.
  2. Scalable Infrastructure: To support Client D’s growth, StepUP IT Services migrated their IT infrastructure to a cloud-based platform, providing the flexibility and scalability needed for the company’s expanding operations.
  3. Enhanced Security Measures: StepUP IT Services implemented industry-leading security protocols, including firewall management, antivirus solutions, data encryption, regular backups, and disaster recovery planning, to protect Client D’s sensitive data and ensure regulatory compliance.
  4. 24/7 Technical Support: The managed IT services included round-the-clock support, ensuring prompt troubleshooting assistance and minimizing productivity loss during downtime or system failures.
  5. Predictable Costs: By consolidating all IT services under a single managed service agreement, Client D was able to streamline their expenses and eliminate unexpected IT costs that previously burdened their budget.


The adoption of managed IT services led to notable cost savings for Client D:

  1. Reduced IT Expenses: By eliminating the need for an in-house IT department, the company was able to significantly reduce staffing costs, including salaries, benefits, training programs, and employee turnover expenses.
  2. Increased ROI: With improved IT infrastructure stability and scalability, the client experienced enhanced operational efficiency, leading to increased productivity, reduced downtime, and improved customer satisfaction.
  3. Enhanced Cybersecurity: The implemented security measures mitigated the risk of potential cyber threats, reducing the potential costs associated with data breaches, system downtime, and reputational damage.
  4. Focus on Core Competencies: Without the burden of managing IT infrastructure internally, Client D’s employees were able to concentrate their expertise on core business activities, driving overall company growth.


By partnering with StepUP IT Services, Client D successfully transitioned from an in-house IT department to managed IT services, resulting in substantial cost savings. This shift allowed the company to leverage the expertise of a specialized IT service provider, enhance the scalability and security of their IT infrastructure, and allocate their resources more effectively to fuel their overall business growth. Managed IT services proved to be a valuable strategic decision, enabling the client to remain competitive in a rapidly evolving industry while achieving significant cost savings.


contact logoSince 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. 

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