Additional Resources for our Clients
Hey there! We are so thrilled to be here for you and offer incredible support through our variety of additional resources. You can count on us to provide unbeatable services. Our managed services are specifically crafted to help our clients tackle their goals with confidence, and we are always ready to offer our resources whenever you may need them. We are fully committed to providing the top-tier support you deserve and promise to go out of our way to give it a little something extra.
What types of things can Tech Support help with?
Client Portal access
New tickets and ticket updates
What types of things can Billing help with?
Invoice questions
Billing disputes
Billing Portal access
Scheduling payments help
Client Portals Quick Access
Not all MSPs provide online tools for you to manage your tickets and invoices, but we do! Send over a quick request to Tech Support to request access. It’s usually as simple as getting authorization from our primary contact at your organization.
Support
Navigate to our online client support portal where you can submit and manage tickets directly in our system.
Click HereRequest AccessBilling
Navigate to our online billing portal where you can review your account balance, history, and make payments.
Click HereRequest AccessMyGlue
Navigate to our secure online documentation and portal for password storage and shared information.
Click HereAdd Chrome ExtensionClient Referrals
We are pleased to receive positive feedback from our clients like you, and we appreciate your trust in our hard work and dedication. It’s true: our team takes pride in consistently producing top-quality work and exceeding expectations. Referrals from happy clients are the ultimate testament to our success, and we sincerely thank you in advance for your support. As we continue to provide exceptional services, we will maintain our commitment to excellence.
In order to expand our services, we kindly ask that you refer anyone you feel could benefit from our first-class offerings. Thank you for your continued support.
Since 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals.
Contact
228 Grimes St. Eugene, OR 97402
Proud member of the
Business Hours: Monday – Friday 7am-5pm PST
Contact us by phone at (541) 683-5000 for afterhours support.
Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas
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