Additional Resources for our Clients

Hey there! We are so thrilled to be here for you and offer incredible support through our variety of additional resources. You can count on us to provide unbeatable services. Our managed services are specifically crafted to help our clients tackle their goals with confidence, and we are always ready to offer our resources whenever you may need them. We are fully committed to providing the top-tier support you deserve and promise to go out of our way to give it a little something extra.

What types of things can Tech Support help with?

Client Portal access

New tickets and ticket updates

What types of things can Billing help with?

Invoice questions

Billing disputes

Billing Portal access

Scheduling payments help

Client Portals Quick Access

Not all MSPs provide online tools for you to manage your tickets and invoices, but we do! Send over a quick request to Tech Support to request access. It’s usually as simple as getting authorization from our primary contact at your organization. 

Support

Navigate to our online client support portal where you can submit and manage tickets directly in our system.

Click HereRequest Access

Billing

Navigate to our online billing portal where you can review your account balance, history, and make payments.

Click HereRequest Access

MyGlue

Navigate to our secure online documentation and portal for password storage and shared information.

Click HereAdd Chrome Extension

contact logoSince 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. 

228 Grimes St. Eugene, OR 97402


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Business Hours: Monday – Friday 7am-5pm PST

Contact us by phone at (541) 683-5000 for afterhours support.

Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas

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