CO-MANAGED IT

A comprehensive IT services solution that aligns our standards and years of experience alongside your internal IT team and organizational goals. It provides the opportunity to quickly ramp up your internal IT in a way that is cooperative and collaborative with your existing human resources, without the hassle of recruiting and managing additional IT staff members.

 

After learning the needs of our client and understanding their goals, StepUP IT developed a full-service Help Desk solution that would take little time to implement and train, and met all of their goals.

Dear IT Managers and Executives, we are your biggest fan! Our Co-Managed Infrastructure package ensures your organization is on the right technology path—you tell us your goals, then we work with you to design the playbook and implement solutions to meet them. Your technology should always work for you in a way that increases productivity and efficiency, while at the same time, supporting your growth and staying in budget.

Benefits of CO-Managed IT

  • Increased Productivity, Efficiency, and Reliability

  • 24/7 Remote Monitoring

  • Dedicated vCIO to take the headache out of strategic business planning

  • A wide-ranging and diverse team of IT professionals on your side

  • Enterprise-level automation

  • Predictable IT spending with a guaranteed flat monthly price

  • Access to a range of Backup & Disaster Recovery, Cloud Solutions, and Security services

We also offer co-managed options for our toolsets on their own, with support for your IT team on an as-needed basis. Co-managed is not meant to be in place of your internal IT; it is meant to work alongside your internal IT. In addition to the co-managed relationship for your IT infrastructure, we offer many standalone add-ons and you will have access to our a la carte desktop support team, in case you ever need a little extra help with end-user requests.

Co-Managed Infrastructure provides you with the flexibility needed, promising you security along the way. You can easily scale up or down as your business grows. Managed services help you minimize downtime, reduce risk, and get control over your IT infrastructure and spending.

IT Director

At Your Service

StepUP IT offers professional services to help you keep your technology infrastructure running at optimum levels. We offer ad hoc services and project implementation, providing expert advice on leveraging technology to meet your business needs.

Our Professional Services team is an extension of your Co-Managed services. From major projects, to Cloud migrations, to hardware replacements, our team is at your service. For anything that falls outside of the scope of your co-managed services, our Professional Services team has you covered.

In addition, we have many offerings for those with special requests or for those that may not already be a part of our managed services family. 

We help plan for, design, price, and implement new solutions and upgrades. Co-Managed clients work with their vCIO to strategize meeting business goals on a recurring basis. These goals transform into a technology roadmap. Projects on the roadmap are often handled by our Professional Services team.

Cloud migrations can take on many forms, from email, to applications, to server. Cloud migrations are handled by our highly-skilled, Professional Services team.

When you need to replace hardware or add something new, like a computer for a new employee, we can help. Not only do we handle pricing and procurement, we also take care of the configuration and installation. Give us the details for what you need (or maybe we are already on it as a part of your technology roadmap!), then sit back and relax while our Professional Services team takes care of it.

Office moves are a big deal. Let us handle the coordination and planning with your other technology vendors, like Internet service provider and phone company. When the big day comes, you can rest assured that our Professional Services team has you covered; we will move your IT equipment and get it set back up just like you like it, and we will configure your network to work in your new environment.

Technology is our forte. We can work with your team however you need us. 

Is Co-Managed IT right for you?

Do you already have an IT professional on your team, or even a team of IT professionals, and you are looking to build out your team quickly? Are you simply interested in adding a broader range of technical skillsets to your organization? Maybe you are in search of new tools for your IT department to take advantage of and increase efficiency. We have got you covered with our Co-Managed Infrastructure plan; you can have any or all of those at your disposal, depending on your needs. Co-Managed IT supplements your existing IT.

If you are in search of a fully managed IT support plan, including end user support, you may prefer our Total Managed IT plan. If you are not sure which package is best for you, please reach out; we would love to tell you more about our options!

Since 2001, StepUP IT Services has been helping businesses in Eugene and throughout Oregon with their technology needs. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. Making you happy is what makes us happy.

228 Grimes St. Eugene, OR 97402

 

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