CO-MANAGED IT SERVICES

Hello there, my tech-savvy friend! We are thrilled to share with you one of the most exciting MSP IT solutions out in the market – Co-Managed IT Services. Co-Managed IT is designed to collaborate with your team, allowing us to work together towards achieving your organization’s goals. Imagine the possibilities! With our expertise and your internal team’s knowledge and experience, we can streamline your IT operations, increase efficiencies, and implement advancements without the need to hire additional resources. The Co-Managed IT solution is the perfect choice for you if you want to work together to propel your organization forward.

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After learning the needs of our client and understanding their goals, StepUP IT developed a full-service Help Desk solution that would take little time to implement and train, and met all of their goals.

Attention IT Managers and Executives, congratulations on all you have accomplished for your organization! As you look towards the future, we want to be there to help you reach your goals and continue your upward trajectory. We know how valuable your time is, and that’s why we want to be the perfect partner for you.

Our Co-Managed IT Services package is tailored specifically to your needs and designed to take your organization to the next level. Our team of experts is dedicated to working with you every step of the way. In doing so, we ensure that your technology works for you–boosting productivity, efficiency and supporting your growth. Furthermore, work within your budget, and we will help you achieve your objectives without breaking the bank. With our partnership, you can confidently take on the world knowing that your technology needs are covered.

Tech Problems and Solutions

Benefits of CO-Managed IT SERVICES

  • Increased Productivity, Efficiency, and Reliability

  • 24/7 Remote Monitoring

  • Dedicated vCIO to take the headache out of strategic business planning

  • A wide-ranging and diverse team of IT professionals on your side

  • Enterprise-level automation

  • Predictable IT spending with a guaranteed flat monthly price

  • Access to a range of Backup & Disaster Recovery, Cloud Solutions, and Security services

Tools to Support Your Team

We also offer co-managed options for our toolsets on their own, with MSP support for your IT team on an as-needed basis. Co-managed is not meant to be in place of your internal IT; it is meant to work alongside your internal IT. Does your IT team need time off, do you need IT coverage during a personal emergency, or do just want to make sure you have a buffer in place for when the time does come that you need a helping hand? In addition to the co-managed relationship for your IT infrastructure, we offer many add-ons and you will have access to our a la carte desktop support team, in case you ever need a little extra help with end-user requests. 

Scalability

Furthermore, Co-Managed Infrastructure is easily scalable, allowing your business to grow seamlessly without worrying about IT infrastructure issues. This empowers your business to focus entirely on achieving productivity and growth while Co-Managed IT takes care of your IT infrastructure.

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At Your Service

StepUP IT offers professional services to help you keep your technology infrastructure running at optimum levels. In addition, ad hoc services and project implementation are available, with expert advice on leveraging technology to meet your business needs.

More Options

Think of our Professional Services team as an extension of your Co-Managed services. From major projects, to Cloud migrations, to hardware replacements, our team is at your service. In fact, for anything that falls outside of the scope of your Co-Managed Services, our Professional Services team has you covered.

Not part of the StepUP Family yet?

Lastly, we have many offerings for those with special requests or for those that may not already be a part of our managed services family. 

We help plan for, design, price, and implement new solutions and upgrades. Co-Managed clients work with their vCIO to strategize business goals on a recurring basis. These goals transform into a technology roadmap. Projects on the roadmap are often handled by our Professional Services team.

 

Cloud migrations can take on many forms, from email, to applications, to server. This work is handled by our highly-skilled, Professional Services team.

 

When you need to replace hardware or add something new, like a computer for a new employee, we can help. We take care of the configuration and installation, along with the procurement. Give us the details for what you need (or maybe we are already on it as a part of your technology roadmap!), then sit back and relax while our Professional Services team takes care of it.

 

Office moves are a big deal. Let us handle the coordination and planning with your other technology vendors, like Internet service provider and phone company. You can rest assured that our Professional Services team has you covered when the big day comes. We will move your IT equipment and get it set back up just like you like it, and we will configure your network to work in your new environment.

 

Technology is our forte. We can work with your team however you need us. 

 

Co-Managed IT: The Perfect Solution for Your Organization

If you are already equipped with an IT professional or a team of IT professionals, you must be seeking a way to extend your team quickly. It is becoming a necessity to enhance your organization’s technical proficiency; our Co-Managed Infrastructure plan restores your faith in IT solutions. Your organization can benefit from a broader range of technical expertise with our cutting-edge tools that promise to deliver results beyond expectations. Co-Managed IT supplements your existing IT resources and ensures elevated productivity levels every step of the way.

We understand that identifying the ideal IT support plan can be baffling. On the other hand of options is our Total Managed IT Services. It is an excellent option that offers end-user support if you’re in search of a complete solution with managed services. Unsure which package suits you best? Reach out to us today, and we will guide you through the entire process. Trust us, and we will deliver more than we promise!

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contact logoSince 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. 

228 Grimes St. Eugene, OR 97402


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Contact us by phone at (541) 683-5000 for afterhours support.

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