Our team is truly remarkable – we are an exceptionally diverse group of individuals who each bring a unique set of skills and experiences to the table. We understand the value of teamwork, and have divided ourselves into smaller teams in order to ensure the most efficient and effective collaboration possible.
For this reason, each team is dedicated to utilizing our collective talents to fulfill the needs and exceed the expectations of our clients, regardless of the task at hand. From brainstorming new ideas to executing strategies with precision, each of us is committed to bringing our best assets forward in order to deliver top-quality results. We are proud to work together in such a dynamic environment. We look forward to continuing to surpass expectations with the help of our talented team.
Darrell Stepper—our leader, our chief, and our captain—dedicates his business to his team and his clients. He has a passion for serving our clients and providing rewarding opportunities for StepUP. Darrell is a Visionary. His vision and drive serve as a constant reminder and example of what it means to be great. Darrell has a favorite quote that explains him well: People don’t care how much you know until they know how much you care. – Theodore Roosevelt
Further, Darrell has a longstanding career as an IT Professional, in addition to his time spent serving our country as a Space Operations Officer in the US Air Force. He has done it all! As a matter of fact, with a degree in Computer Science, he has worked in support, sales, consulting, professional services, and management. Darrell is a people-person—it is what he loves most and is best at!
We are incredibly lucky to have Darrell as our Visionary on the Leadership Team.
Darrell’s best quality: his ability to inspire others.
One of Darrell’s notable accomplishments: building a company from the ground up, which supports clients and provides a stable and comfortable environment for his team.
Where you might find Darrell outside of work: at home on the ranch, working with his angus cattle, fishing on a high dessert lake in central Oregon, or mountain biking in the western Cascades.
How to connect with Darrell and learn more about him: Darrell on LinkedIn
Nicole began her journey with StepUP IT in 2014 and currently serves as the Integrator. As a former business owner, she brings a wealth of knowledge and business sense to the table. She also holds a degree in Business Administration. With her extensive marketing and accounting experience, she ensures that StepUP remains sound in all areas.
In addition, Nicole sits on the Leadership Team and helps guide company initiatives and strategic direction. She has a great ability to better organize anything she touches.
Nicole’s passion to help anyone in need along with her quick-witted sense of humor serves her well. She leads by example and gets the job done with her strong work ethic and impeccable attention to detail. She is the backbone of the company and the glue that holds it all together.
Nicole’s best quality: her ability to take a raw idea or concept and transform it into an actionable plan.
One of Nicole’s notable accomplishments: implementing our Entrepreneurial Operating System (EOS) system. It’s a system of business concepts and principles that have transformed the way we execute and work together to run a successful business.
Where you might find Nicole outside of work: at the ranch with her horses or at the patio café eating cheese fries.
How to connect with Nicole and learn more about her: Nicole on LinkedIn
Brandy is a highly skilled and experienced Office Manager who joined our team at StepUP in 2021. She is a Marine veteran, bringing with her decades of administrative support experience. Not to mention, Brandy’s passion for employee engagement and focus on our core values make her a valuable addition to our Leadership Team. Since joining, Brandy has contributed limitless capabilities to our team.
Brandy’s best quality: her passion for synergy and holistic client and employee satisfaction.
One of Brandy’s notable accomplishments: implementing our inventory management system.
Where you might find Brandy outside of work: camping with the husband and mushing huskies on mountain trails.
How to connect with Brandy and learn more about her: Brandy on LinkedIn
Our Administrative team is a powerhouse of professionals. They work hard to support our staff. They make sure the snacks are plentiful, the engagement opportunities are often, the supplies are stocked, and that the office is standing at the end of each day. In addition, our rock star admins handle our accounts payable and receivable, inventory, and purchasing.
Technology Alignment is the practice of aligning your technology with standards. This process is done in unison with two key roles—Technology Alignment Manager (TAM) and Virtual Chief Information Officer (vCIO). They are collectively known as the (Technology Alignment Process) TAP Team. Our TAMs are the proactive genius behind our proven process. Our vCIOs work on building technology roadmaps according to your goals and the defined standards. Indeed, our TAMs and vCIOs are well-versed in technology standards, how technology works, and the business impact it has.
Our Service Delivery Team is our frontline staff. They are the people that are responding to your technical support and troubleshooting requests. You can think of them as your Help Desk. They also work in support of our other teams, adding hands-on resources for Professional Services projects and TAP remediation tasks. Undoubtedly, these are the friendly faces that are ready when you need them. They even work on-call for afterhours support!
Our Centralized Services team is rarely seen or heard, yet always present and working behind the scenes. Above all, they ensure the tools and applications we use to keep your services running in tip-top shape are always functioning at optimal levels. They drive efficiency for our team and decrease the number of reactive issues. As a result, Centralized Services facilitate changes and upgrades for things like our remote monitoring and alerting system to keep up with adjustments and vulnerabilities.
Our Professional Services team is often referred to as our project team. They bring your new technology to life. With this in mind, they work closely with the TAP team to ensure technology alignment with best-practices and standards. Surely, our Professional Services team has you covered, whether it is a project to replace all your computers, migrating your on-premises server to the cloud, or getting a tight grip on network security.
228 Grimes St. Eugene, OR 97402
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Business Hours: Monday – Friday 7am-5pm PST
Contact us by phone at (541) 683-5000 for afterhours support.
Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas
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