Our most comprehensive service package that includes coverage for your infrastructure and end users. This is for an organization that requires full-service IT support and management.

“For each challenge that a client faces, there is a lesson to be learned.  We review and discuss how we can adjust to improve or eliminate that challenge from occurring again.”

Alexis Montoya | Technology Alignment Manager

Our Total Managed IT package ensures you are on the right technology path. You tell us your goals and we work with you to design the playbook and implement solutions to meet them. Your technology should increase productivity and efficiency, while at the same time, support your growth and stay in budget. 

Benefits of Total Managed IT

  • Increased Productivity, Efficiency, and Reliability

  • 24/7 Remote Monitoring

  • End-User Support

  • Dedicated vCIO to take the headache out of strategic business planning

  • A wide-ranging and diverse team of IT professionals on your side

  • Predictable IT spending with a guaranteed flat monthly price

  • Access to a range of Backup & Disaster Recovery, Cloud Solutions, and Security services

Total Managed IT provides you with the flexibility needed, promising you security along the way. You can easily scale up or down as your business grows. Managed services help you minimize downtime, reduce risk, and get control over your technology spending.

At Your Service

StepUP IT offers professional services to help you keep your technology infrastructure running at optimum levels. We offer ad hoc services and project implementation, providing expert advice on leveraging technology to meet your business needs.

Our Professional Services team is an extension of your Co-Managed services. From major projects, to Cloud migrations, to hardware replacements, our team is at your service. For anything that falls outside of the scope of your co-managed services, our Professional Services team has you covered.

In addition, we have many offerings for those with special requests or for those that may not already be a part of our managed services family. 

We help plan for, design, price, and implement new solutions and upgrades. Total Managed clients work with their vCIO to strategize meeting business goals on a recurring basis. These goals transform into a technology roadmap. Projects on the roadmap are often handled by our Professional Services team.

Cloud migrations can take on many forms, from email, to applications, to server. Cloud migrations are handled by our highly-skilled, Professional Services team.

When you need to replace hardware or add something new, like a computer for a new employee, we can help. Not only do we handle pricing and procurement, we also take care of the configuration and installation. Give us the details for what you need (or maybe we are already on it as a part of your technology roadmap!), then sit back and relax while our Professional Services team takes care of it.

Office moves are a big deal. Let us handle the coordination and planning with your other technology vendors, like Internet service provider and phone company. When the big day comes, you can rest assured that our Professional Services team has you covered; we will move your IT equipment and get it set back up just like you like it, and we will configure your network to work in your new environment.

Technology is our forte. We can work with your team however you need us. 

Is Total Managed IT right for you?

If you are in need of IT security and reliability, someone to talk to about your business goals and how technology can help, support for your end users and to manage your network, and a team that is only a phone call away for all your IT needs? If so, Total Managed IT may be right for you. No matter if you are just getting started in building out your company’s IT infrastructure or are well-established, we have a Total Managed IT package that will work for you and your budget.

If you are in search of an IT support plan to work in tandem with your internal IT, you may prefer our Co-Managed IT plan. If you are not sure which package is best for you, please reach out; we would love to tell you more about our options!

Since 2001, StepUP IT Services has been helping businesses in Eugene and throughout Oregon with their technology needs. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. Making you happy is what makes us happy.

228 Grimes St. Eugene, OR 97402


Business Hours: Monday – Friday 7am-5pm PST

Contact us by phone at (541) 683-5000 for afterhours support.

Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas

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