OUR PROCESS

Our clients are everything to us. Our role is your strategic IT partner. We work to make your organization succeedWe are in business to make IT effective and efficient, affordable, and to make sense for you. We strongly believe that our value as your IT partner exponentially pays for itself through our Proven Process, saving you time, money, and internal resources. We only ask for your trust and partnership along the way. 

We partner with the best to bring you the BEST!

Our Promise to You

We promise to understand your business goals and work with you toward meeting them, to stay up to date on current IT trends and updates-keeping you in world-class MSP hands-and to always place your best interests first .

Our Promise

Successful IT is more than just technology. It takes having the right people, in the right seats. We have invested time and resources to put together a team that understands technology and knows how to provide world-class service to our clients. Our system starts with the best industry practices and toolsets, then adds the collective knowledge and experience of our engineers and administrative team 

Our primary objective as your MSP is to deliver results on time, every time, and with a smile on our faces. If your team is happy, our team is happy. 

What makes us special@2x

What makes us special?

We have a proven process that begins during the first interaction between us and continues in perpetuity. As a part of our Technology Alignment Process (TAP), our clients receive white-glove treatment throughout the life of our partnership. We aim to make your business a success by providing the tools and technology you need to align with your goals and human resources. We would not be doing this if we were not certain that we add significant value to the organizations we work with. We are much more than IT support; we are a partner that grows with you, that supports your goals and interests, that works with you to implement and maintain best-in-class technology, and that just so happens to also run a world-class IT support team.  

We Do More

In addition to our core offerings, we also work with Voice (VoIP) and Internet Service Provider (ISP) solutions, and offer several standalone and add-on services. We will build a complete package for your organization, delivering on our promise for on-time, every time, and with a smile on our faces. What you need, is what we do. In fact, if there is something that you need that we do not already offer, we will either learn it and certify in it ourselves, or coordinate services with another provider on your behalf. 

Since 2001, StepUP IT Services has been helping businesses in Eugene and throughout Oregon with their technology needs. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. Making you happy is what makes us happy.

228 Grimes St. Eugene, OR 97402

 

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