OUR PROCESS

Our clients are everything to us and we’re not just saying that to win brownie points. We genuinely want to be your strategic IT partner and help your organization crush it! We’re on a mission to make IT effective and efficient, while also being affordable and making sense for you. And guess what, our Proven Process can save you a ton of time, money, and resources. The best part? All we need is a little trust and partnership to make it all happen. 

We partner with the best to bring you the BEST!

Our Promise

Let's embark on a journey to success! Successful IT is more than just technology. It's about having the right people in the right seats. We have invested time and resources to compose a team of brilliant minds who not only understand technology but also knows how to provide world-class service to our valued clients. Our team is our strength, and we take pride in it. We start with the best industry practices and toolsets and then add the collective knowledge and experience of our engineers and administrative team.

Our passion to make your organization successful is our primary objective as your MSP. Our team's happiness is a reflection of yours, and we are here to make it happen. That is our promise. Let's achieve greatness together!

What makes us special@2x

What makes us special?

We pride ourselves in having a proven process that begins from the very first interaction with you and continues indefinitely. Our Technology Alignment Process (TAP) ensures that our clients receive exceptional care and support throughout the entirety of our partnership. We do this because we are confident in our ability to provide you with the tools and technology necessary to align with your goals and human resources, ultimately making your business a success. We go beyond IT support; we are your strategic partner that will grow with you, support your goals and interests, and provide you with the best-in-class technology solutions. Our world-class IT support team is simply the cherry on top of the cake. We are committed to your success and we’ll work tirelessly to ensure that your technology evolves with you.  

We Do More

In addition to our core offerings, we also work with Voice (VoIP) and Internet Service Provider (ISP) solutions, and offer several standalone and add-on services. We will build a complete package for your organization, delivering on our promise for on-time, every time, and with a smile on our faces. What you need, is what we do. In fact, if there is something that you need that we do not already offer, we will either learn it and certify in it ourselves, or coordinate services with another provider on your behalf. 

Since 2001, StepUP IT Services has been helping Eugene and Oregon businesses with technology. We are your IT partner. We manage and maintain your technology, empowering your organization to reach its goals. 

228 Grimes St. Eugene, OR 97402


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Business Hours: Monday – Friday 7am-5pm PST

Contact us by phone at (541) 683-5000 for afterhours support.

Office closed for New Year’s, Memorial Day, Independence Day, Labor day, Thanksgiving, and Christmas

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